
Conversational AI for Customer Care
Deliver exceptional customer experiences with GMS AI Chatbots that can handle complex conversations by providing accurate, intelligent and personable responses - around the clock, in any national language

Advantages of the GMS AI Chatbots
Immediate Responses
Provide authentic and efficient support to your customers any time and on any channel.
Multilanguage Capabilities
GMS AI Chatbots are able to seamlessly switch between all Swiss national languages.
Increased Agent Productivity
Automate routine customer enquiries to let your team focus on the core business.
Intelligent and Adaptive
Advanced AI technologies can independently resolve up to 80% of common inquiries.
Advanced Security and Data Protection
Your data is stored within the EU under the highest security standards.
Cost Savings
GMS AI Chatbots help you reduce labour costs and easily scale your operations.
Why GMS
9/10
customers satisfied
ISO
ISO/IEC 27001 and ISO 9001 certification
20
years of industry leadership
700+
enterprise customers
8bn
messages sent
Your Swiss-based AI Solutions Partner
For Customer Care
Reach your NPS and CSAT targets by providing instant responses via customer-preferred channels 24/7.
For Marketing & Sales
Initiate interactions, guide your customers through the funnel, and delight them at any stage of their journey.
For Conversational Commerce
Streamline your customers' path to purchase by providing intelligent assistance at any touch point - from discovery to purchase.
Featured Success Stories
Global fast food chain
30% increase in self-service in 10 weeks
Only 10 weeks after implementing GMS AI Chatbots, a global fast food restaurant chain has seen a significant boost in customer care efficiency.
International finance call centre
75% accuracy in recognising customer queries
A large international bank was able to accurately recognise and respond to 75% of customer requests only 10 weeks after the solution implementation.
All you need to know about AI Chatbots
Some of our customers' most frequently asked questions are answered here.
If you have any additional questions, please don't hesitate to contact us - our team is always available for you.